HIVED One launches to simplify ecommerce logistics and power SME growth
HIVED, the AI-native, 100% electric parcel delivery company, is announcing the launch of HIVED One, a new service designed to transform delivery for small and medium-sized businesses across the UK.
Built specifically for ecommerce businesses, HIVED One simplifies the delivery process for the millions of SMEs operating in Britain, allowing businesses to save time, improve customer experience, and scale with confidence.
Growing businesses have been underserved by legacy incumbents in the delivery sector. SMEs face operational friction at every step, which can cost them time and money when dealing with logistics. These include missed collections, juggling multiple delivery providers. inconsistent contracts, struggling to access delivery information across various portals, and opaque pricing models containing hidden costs. This all adds more time onto the delivery process, damaging efficiency for businesses who depend on reliable deliveries to grow.
According to research by Citizen’s Advice, over a three month period nearly half of businesses faced a problem when sending or receiving parcels and more than 30% had lost money as a result, often linked to the loss of valuable goods and the need to refund customers.
HIVED One is built to eliminate this complexity. Providing the physical infrastructure to collect all of an SME’s UK orders in one go, and the digital platform to track all their UK parcels in one place, HIVED One replaces the need to go through multiple delivery providers, leveraging the HIVED and partner carrier networks for nationwide coverage. As a result, businesses have greater transparency on their deliveries – and can deliver better customer service as a result.
Mathias Krieger, co-founder of HIVED, said:
“If you’re building an ecommerce business, logistics can get complicated quickly. We’ve built HIVED One to solve that problem for the millions of growing businesses who form the backbone of the British economy.
HIVED One simplifies the entire delivery process for our customers. Our system is streamlined to save our customers time, while offering transparent rates and total visibility on their parcels so they can focus on delivering the best service to their own customers. We handle the complexity so our customers can focus on growth.”
Lorenzo Delia, Warehouse & Production Manager at Minor Figures and HIVED One customer, said:
“HIVED One has significantly simplified our delivery operations. Compared to other carriers, the level of service is noticeably stronger, and we can see the impact directly in customer feedback and that our end customers are happier.
The HIVED One dashboard is intuitive and easy for our team to use, and consolidating collections into one daily pickup has made our warehouse operations far more efficient.”
HIVED has enjoyed enormous growth in recent years, and was recently ranked 7th in The Sunday Times 100 Tech List for 2026. HIVED recently announced an expansion into eight new cities and towns in the UK, and has delivered millions of parcels for retail partners including Nespresso, Gousto, and John Lewis, while maintaining a 99+% on-time attempted rate. HIVED is a recognised B-corp with an all-electric fleet, and HIVED One also helps the businesses it works with to decarbonise their logistics and operations.
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