Latest express parcel and courier news
Home Delivery
Gary Winter, VP Strategic Initiatives at Parcel Pending by Quadient gives his predictions on changes couriers and retailers are likely to encounter in 2024. Consumers are demanding more sustainable options,…
A strategic partnership has been launched between parcel locker experts LockerQuest and Creative Car Park (CCP) to offer its clients the opportunity to host B2C and B2B parcel lockers on…
Fast food chain KFC UK & Ireland has launched an exclusive partnership with Uber Direct, Uber’s white-label delivery solution, to provide its thousands of UK customers with fast and accurate…
In today’s retail landscape, sustainability is no longer just a buzzword – it’s a fundamental concern for consumers, that has an impact on retailers. The demand for eco-friendly products and…
From the moment a customer clicks ‘add to basket’ and proceeds to checkout, a complex chain of events is set in motion. So many pieces have to fall into place…
Understanding what communications consumers want about their parcel delivery is essential for carriers to tailor their strategies and improve customer satisfaction. Clear communication keeps consumers informed throughout the delivery journey,…
Consumers open to alternatives, but 45% say click-and-collect services are too frustrating to use regularly UK consumers are beginning to lose faith in the reliability and convenience of home parcel…
Carmen Carey, CEO of Sorted, presents the benefits of choosing the right carrier for your product, testing the quality of your service and perfecting customer service to reduce costs Growing…
Kitty Poole, Chief Marketing Officer at Doddle looks at the marketing considerations around the delivery experience and how offering the right set of delivery options can drive up Net Promoter…
The home delivery expert ParcelHero fears Tesco’s ‘request’ that its suppliers contribute towards e-commerce costs will be the thin end of the wedge. If other retailers copy the move, it…