Post Office partners with DPD to launch new online parcel sales website
The Post Office has joined forces with leading parcel delivery company DPD to launch a new online parcel service. Parcels Online will enable customers to select and pay for UK…
The customer is always right: New data reveals retailers are failing customers with post-purchase experiences
While only 18% of retail leaders believe the post-purchase process can be significantly improved, a staggering 83% of consumers think there is room for improvement. That’s according to survey results…
Nearly Half of Consumers Want Van Fleet Operators to Ban Engine Idling
A new survey commissioned by vehicle technology and compliance specialist, HH Driveright, has a strong underlying message for courier companies and organisations operating van fleets, particularly if brand reputation, green…
What do consumers really want from carrier communication?
Understanding what communications consumers want about their parcel delivery is essential for carriers to tailor their strategies and improve customer satisfaction. Clear communication keeps consumers informed throughout the delivery journey,…
Road transport price stability threatened by August’s swarm of charges – and uncertain government green policy
As HGV levy returns and ULEZ due to hit this month, price drops are expected to turn into price rises. New data from the TEG Road Transport Price Index reveals…
Evri Continues E- Cargo Bike Roll-Out To Support Net Zero Ambitions
Evri, the UK’s largest dedicated parcel delivery company, has announced the latest rollout of e-cargo bikes within its national network as part of its wider sustainability strategy and commitment to…
Royal Mail launches new International Tracked service to send heavier and larger items abroad
Royal Mail has launched a new International Tracked service that enables account customers as well as consumers to send heavier and larger items abroad. In doing so, Royal Mail is…
CILT(UK) reveals the Top 30 Logistics Service Providers in the UK for 2023
The Chartered Institute of Logistics and Transport in the UK – CILT(UK) – has revealed its Top 30 UK Logistics Service Providers for 2023. Now in its sixth year, the…
Generation Logistics: “It’s Industry’s Responsibility To Raise Awareness Of The Profession”
Generation Logistics, the industry-led logistics awareness campaign, continues its outreach programme to stakeholders across the sector. As part of the preparations for second year of the campaign, executive sponsor Phil…
The different delivery requirements across age groups – what to know
Today retailers are increasingly appreciating that the buying behaviour of their customers varies from consumer to consumer, and is much more complex than it has ever been before. Even though…