Parcelhero launches pallet air freight guide to help growing exporters

Parcelhero, the UK’s price comparison and international shipping specialist, has launched a free pallet air freight guide to help ambitious small and medium sized exporters move from parcel shipping to heavier, palletised international consignments.

The guide sheet is designed for exporters shipping pallets for the first time or looking to consolidate their international logistics as their businesses grow. It covers the essential practical information exporters need before booking a shipment, including pallet dimensions and weight limits, height restrictions for aircraft compliance, ISPM-15 rules for wooden pallets, and how to prepare goods for collection properly.

David Jinks, head of consumer research at Parcelhero, said: ‘For a lot of growing exporters, the jump from parcels to pallets is where things start to feel complicated. Suddenly you are dealing with unfamiliar compliance rules, questions about pallet dimensions and preparation, and the fear of unexpected charges landing on your desk days after you thought a shipment was booked. We put this easy to follow guide sheet together so exporters have clear, practical answers before they even think about booking.

‘Once businesses know what is required, we wanted to make sure acting on it was just as simple. That is why we have also launched instant online pricing and booking for pallet air freight, so exporters get the same speed and simplicity they’ve always had for parcels, now extended to heavier consignments.

‘Our new air freight booking service allows businesses shipping 150 kg or more to get instant online pricing and book door to door pallet air freight in minutes. It removes the manual quotes, e-mail chains and 24 to 48 hour waiting times that have traditionally slowed down heavier international shipments. The new service covers international destinations including US import and export.

‘The service is built into the same platform that businesses already use for parcel shipping, meaning growing exporters no longer need to juggle separate providers, portals or account managers as their shipment volumes and pallet sizes increase. Customs documentation is generated automatically at the point of booking, and every quote includes collection, customs handling, and delivery.

‘Together, the guide and the booking tool mean growing exporters can check what’s required, get a door to door price, and book a shipment, all in one place, without the delays or guesswork that usually come with scaling up internationally.

‘The launch reflects a wider shift in demand from Parcelhero’s business customers, many of whom are outgrowing standard parcel services as their export volumes increase but are not yet large enough to justify dedicated freight forwarding contracts. By publishing clear guidance alongside a self-serve booking platform, we aim to give this segment of exporters a straightforward route to scale internationally without unnecessary complexity.’

The free pallet air freight guide is available now at https://www.parcelhero.com/ph/ups-guide-sheet