XPO Logistics wins B&Q Ireland contract for its expertise in last mile deliveries

XPO Logistics has been chosen by B&Q as its home delivery partner in Ireland. Together, the two companies will continue to enhance the home delivery experience for customers across Ireland by improving delivery times and enhancing track and trace communication, and by supporting B&Q’s commitment to switching to alternative fuels. 

The new partnership reinforces XPO Logistics’ expertise in last mile deliveries across Europe and the UK.  

B&Q customer satisfaction measures in Ireland show that its clients are already benefiting from reduced delivery lead times and forward order visibility, supported by XPO Logistics’ proprietary technology, XPO Connect. This is helped by the strong collaboration between the store teams and XPO Logistics. 

The logistics provider has also expanded its central hub in Dublin and is leveraging its home delivery network, which includes hubs in Cork and Athlone.  

It has also recently introduced its first electric home delivery vehicle into the B&Q branded home delivery fleet in Ireland, supporting the brand’s commitment to reducing impacts on the environment. 

John Eason, director of B&Q Ireland, commented: ‘Our ambition is to help make it easier for our customers to do their home improvement projects, and this includes offering a choice of fulfilment services so that they can get their products when and where they want them. With XPO Logistics on board, we are continuing the enhancement of our home delivery service for our customers in Ireland, giving them speedier and more reliable home delivery options. It is also great to see this partnership advancing our commitment to reduce our impact on the environment with the launch of our first electric home delivery vehicle in Ireland this week.’

Xavier Bour, senior vice president, distribution and last mile – Europe, XPO Logistics, said: ‘B&Q is a leading home improvement and garden living retailer. Together we have created a home delivery offer which delivers the promise and ensures focus on the customer.’