Leading e-commerce and specialist mail services firm The Delivery Group has joined forces with IT and delivery specialist the Parcel Monkey Group to launch ETrak, a new e-commerce delivery solution to simplify the process of international shipping for online retailers.      

ETrak is an end-to-end shipping service – from collection, labelling and sortation, to customs clearance and injection into the final-mile carrier network.  Customers can access real-time tracking information on shipments, manage returns and produce detailed reports, all through a single cloud-based platform.

With the transition period for Brexit coming to an end on December 31st, UK retailers will be faced with new challenges for shipping to the EU. ETrak provides an end-to-end solution to keep international shipping simple and affordable.

This joint venture builds on a wealth of industry experience offered by both businesses, combining the technical expertise of the Parcel Monkey Group with the nationwide infrastructure of The Delivery Group. ETrak offers a route-optimised, cross-border shipping solution that is designed with the end-user in mind. ETrak is simple to use and seamlessly integrates with existing software such as Metapack, Consignor and Linnworks.    

Steve Stokes, Group CEO, The Delivery Group, comments: “We want to help retailers capitalise on booming global e-commerce trade by opening up new international markets. Too often, ambitions around international growth are stifled because of the time-consuming complexities surrounding cross-border shipping. With ETrak, we remove that hassle and provide a real pathway for growth.”

Nav Ramiah, CEO of the Parcel Monkey Group, comments: “Both businesses bring different skills to the partnership and by combining these strengths we’ve created an international delivery solution that addresses the needs of retailers and their customers.

“In the world of e-commerce delivery, price is no longer the sole factor when it comes to winning and retaining customers. Choice, convenience and quality of service all contribute to the customer experience. ETrak’s multi-carrier, cross-border shipping solution makes it easy and affordable for retailers to reach customers around the world and provide a fast and efficient delivery experience that will transform first-time buyers into loyal customers.”

ETrak provides cost-effective tracked delivery solutions for sending packets and parcels worldwide, helping e-commerce retailers grow international sales while keeping delivery costs to a minimum. For more information visit https://etrak.io/

By Alison