Paragon boosts customer support with expansion of hotline team

Paragon boosts customer support with expansion of hotline team

Paragon Software Systems, the UK’s leading provider of routing and scheduling software, has boosted its hotline team with the appointment of two additional analysts, increasing the full-time team to six. The expansion will further Paragon’s ability to offer a specialised hotline service to its growing global client base, helping customers overcome the complex transport and order fulfilment challenges they face. Unlike most other help desks, Paragon’s hotline team provides in-depth first line support using extensive…

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Crazy Autobahn driving highlights need for 3G vehicle cameras wherever you are

Crazy Autobahn driving highlights need for 3G vehicle cameras wherever you are

A VW Golf was recorded spinning wildly out of control on Germany’s Autobahn and narrowly missing oncoming traffic. The footage was captured using a 3G vehicle camera from Intelligent Telematics fitted on a commercial vehicle, which was on a cross-border delivery route between the UK and mainland Europe. A major collision was only avoided by the quick thinking of the commercial vehicle driver, who was able swerve out of the way of the car as it…

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MOVE launched helping slash lease costs by more than £1,000 per vehicle

MOVE launched helping slash lease costs by more than £1,000 per vehicle

A cost-saving vehicle ordering solution enabling companies to purchase from multiple suppliers has been launched by Fleet Operations. MOVE interfaces with any UK leasing company or dealer, automating the multi-supplier procurement process to minimise workload and administration. MOVE is available as an intuitive standalone solution or as part of a modular to fully-outsourced fleet management service. The launch follows trials with fleet customers, which generated average savings of £21 per vehicle per month – a…

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Mintsoft speeds carrier integration through NetDespatch Partner Programme

Mintsoft speeds carrier integration through NetDespatch Partner Programme

NetDespatch, the leading parcel data management platform for postal and parcel carriers, is pleased to announce that Mintsoft is the latest Order Management System (OMS) to join the NetDespatch Partner Programme. The successful partnership has allowed Mintsoft to grow its business and accommodate more customers on its system, saving man hours while providing a speedy integration process. Founded in 2012, cloud-based Mintsoft OMS aims to make order processing as quick and easy as possible for…

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AKW Global Logistics teams up with Intelligent Telematics for 3G vehicle camera solution

AKW Global Logistics teams up with Intelligent Telematics for 3G vehicle camera solution

AKW Global Logistics, the road transport and distribution specialist within AKW Group, has adopted a 3G vehicle camera solution in order to reduce insurance costs, improve road safety and better protect its drivers. Intelligent Telematics’ IT1000 device has been installed on 65 HGVs, made up of articulated and rigid vehicles, which operate from the company’s logistics hub in Manchester. The IT1000 was selected following a thorough review of the vehicle camera marketplace and guidance from…

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Paragon continues support for Streetscape

Paragon continues support for Streetscape

Paragon Software Systems, the UK’s leading provider of routing and scheduling solutions, has continued its support of award-winning social enterprise Streetscape. As a result, the company will be sponsoring two new apprentices within the South London initiative, which aims to train long-term unemployed people between the ages of 18 and 25 in landscape gardening. The 12-month apprenticeships are designed to develop the skills, experience and attributes needed to move into and retain work. This includes…

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Maxoptra Brings The Latest Real-Time Delivery Scheduling And ETA Reporting Tech To The CV Show

Maxoptra Brings The Latest Real-Time Delivery Scheduling And ETA Reporting Tech To The CV Show

Maxoptra will be announcing the latest version of its cloud-based software for managing transport operations at the Commercial Vehicle Show 2016. Taking place at the NEC Birmingham, 26 to 28 April, Maxoptra’s software is aimed at transport operations that require real-time scheduling and accurate, continually updated ETAs.  The software is designed to handle complexities such as transport operations that require both pre-planning and then re-scheduling once vehicles have departed – to respond to changing delivery…

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Plumbs chooses Paragon software to optimise distribution operation

Plumbs chooses Paragon software to optimise distribution operation

Plumbs, the furniture covers and reupholstery specialists, has adopted Paragon’s routing and scheduling software to reduce fuel consumption, increase productivity and enhance customer service within its supply chain. The leading transport optimisation solution will be used to better coordinate the company’s two-man collection and delivery fleet that is responsible for handling more than 1,000 items of furniture each month. Paragon Multi Depot software will replace a manual planning process that had become overly time-consuming and…

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Thief frames himself with vehicle camera recording

Thief frames himself with vehicle camera recording

A blundering thief was framed when he inadvertently recorded himself trying to remove a 3G vehicle camera and tracking system from a stolen Renault Traffic van. The van, fitted with Intelligent Telematics’ IT1000 device, was taken while parked in Fincham, Liverpool, and driven to a field behind houses in the Huyton area. However, Merseyside Police was able quickly locate the vehicle using tracking date and then use footage to confirm the identity of the thief….

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Multichannel Platform Selro Selects Netdespatch To Help Expedite Orders For Online Retailers

Multichannel Platform Selro Selects Netdespatch To Help Expedite Orders For Online Retailers

NetDespatch, the leading parcel data management platform for postal and parcel carriers, is delighted to announce that it has partnered with Selro, a web-based order management, inventory and multichannel software solution that integrates with EBay, Amazon and many other ecommerce marketplaces. The new partnership has allowed Selro to offer its customers, online sellers and retailers, the ability to seamlessly integrate and access multiple carriers’ services via NetDespatch. Founded in 2008, Selro provides a centralised inventory…

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