Paragon survey points towards growing reporting burden for the transport office

Paragon survey points towards growing reporting burden for the transport office

Transport planning teams are under pressure to share more information than ever before as businesses look to increase visibility of their distribution operations, improve customer communications and remove internal silos. According to Paragon Software Systems’ recent UK customer survey – completed by more than 100 industry professionals using its route optimisation software – 58% of respondents claimed that operational reporting requirements had increased in the past 12 months. While most now have processes in place…

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ScS invests in Paragon’s ePOD software for consistent brand experience

ScS invests in Paragon’s ePOD software for consistent brand experience

ScS, the home furnishings retailer specialising in sofas, carpets, flooring and furniture, has enhanced its customer experience by adopting Paragon’s fleXipod electronic proof of delivery (ePOD) software. The solution has been implemented to support its two-man home delivery operation, which handles around 1,000 customer appointments each day. By gaining real-time visibility and control of delivery processes, ScS has been able to achieve a more standardised on-site service and faster problem resolution. “The delivery experience can…

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ArrowXL invests in advanced transport planning solution from Paragon

ArrowXL invests in advanced transport planning solution from Paragon

ArrowXL, the UK’s leading two-person home delivery specialist, is partnering with Paragon to fully automate and streamline its distribution operation. The company has chosen an advanced transport planning solution from Paragon to better manage and enhance its extensive service offering, providing greater delivery choice and improved customer communications. ArrowXL delivers over two million customer orders every year on behalf of leading retailers and manufacturers. Providing a comprehensive six-day delivery and collections service, with a variety…

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Ctrack becomes Brake corporate partner to help drive road safety

Ctrack becomes Brake corporate partner to help drive road safety

The leading provider of vehicle tracking and fleet telematics will work closely with the charity over the next 12 months to promote the significance of improving driver behaviour and support a range of fundraising activities. “We are passionate about road safety and fleet risk reduction, so we recognise the critical nature of the work Brake does,” comments Steve Thomas, Managing Director of Ctrack UK by Inseego. “We are delighted to become a Corporate Partner of…

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Jersey Post and Skillweb creates seamless customs processing

Jersey Post and Skillweb creates seamless customs processing

Jersey Post has teamed up with Skillweb to streamline customs clearance for time critical and urgent deliveries. Using item tracking software Skillweb Deliver, the letter and parcel delivery provider will automate the processing of shipments, so it can speed-up clearance times, avoid unnecessary delays and enhance the last-mile experience. The technology integration has already supported the roll-out of a new contract with HelloFresh UK for the delivery of fresh mealkits to residents on the island….

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New version of Paragon’s routing and scheduling software

New version of Paragon’s routing and scheduling software

Paragon Software Systems has released the latest version of its routing and scheduling software. With transport operators around the globe struggling to meet growing customer demands and manage rising costs, Version 6.10 enhancements focus on helping Paragon customers do more with less; enhance visibility of distribution performance; and provide significant improvements in the user experience and software performance. Amongst the developments in Version 6.10 of Paragon’s routing and scheduling software, there are three key features…

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Ctrack launches ultra compact tracking devices

Ctrack launches ultra compact tracking devices

Ctrack by Inseego has introduced two wireless tracking devices to extend its range of battery-powered telematics solutions. The BX500 and BX600 units are ideal for use in all HGVs and vans, as well as non-powered assets including trailers, containers and even cargo. The ultra-compact size – just 137mm and 97mm in length respectively – and lightweight nature of both devices means they can be easily fitted and concealed, whatever the tracking requirement. Featuring adaptive tracking,…

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Paragon enhances fleXipod with track my driver functionality

Paragon enhances fleXipod with track my driver functionality

Paragon has enhanced its fleXipod proof of delivery system with a map-based track my driver service. This functionality enables logistics operations to provide customers with access to live status updates on the progress of their delivery. Logistics operations will benefit from improved first-time delivery success, increased customer confidence and reduced inbound calls volumes. Logistics operators using Paragon’s proof of delivery software now have the option to upgrade the system to include a link to the…

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Elddis Transport use TruAnalysis for Clearer Compliance Control

Elddis Transport use TruAnalysis for Clearer Compliance Control

Elddis Transport, the family owned logistics, storage and supply chain operator based in the North East of England, report all-round improvements in compliance and data visibility since using TruAnalysis by TruTac. TruAnalysis is part of TruTac’s TruControl software suite and makes tachograph management, driver debriefing and accurate reporting faster and easier, through automated email reports and configurable dashboards. The powerful tools have enabled Elddis to easily monitor and control compliance, whilst providing KPI reporting across…

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Teleopti WFM Keeps Passengers on the Move

Teleopti WFM Keeps Passengers on the Move

Teleopti announced today that National Express, the largest operator of coach services in the UK, is using its workforce management (WFM) solution to create schedules for over 160 frontline employees, working complex shift patterns in its customer service centre. The National Express contact centre supports ticket sales and assistance to customers of its bus and coach services every day of the year. The customer service teams also manage online queries. The customer service centre handles…

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