Technology

Transport planning teams are under pressure to share more information than ever before as businesses look to increase visibility of their distribution operations, improve customer communications and remove internal silos. According to Paragon Software Systems’ recent UK customer survey – completed by more than 100 industry professionals using its route optimisation software – 58% of respondents claimed that operational reporting requirements had increased in the past 12 months. While most now have processes in place…

ArrowXL, the UK’s leading two-person home delivery specialist, is partnering with Paragon to fully automate and streamline its distribution operation. The company has chosen an advanced transport planning solution from Paragon to better manage and enhance its extensive service offering, providing greater delivery choice and improved customer communications. ArrowXL delivers over two million customer orders every year on behalf of leading retailers and manufacturers. Providing a comprehensive six-day delivery and collections service, with a variety…

The leading provider of vehicle tracking and fleet telematics will work closely with the charity over the next 12 months to promote the significance of improving driver behaviour and support a range of fundraising activities. “We are passionate about road safety and fleet risk reduction, so we recognise the critical nature of the work Brake does,” comments Steve Thomas, Managing Director of Ctrack UK by Inseego. “We are delighted to become a Corporate Partner of…

Paragon Software Systems has released the latest version of its routing and scheduling software. With transport operators around the globe struggling to meet growing customer demands and manage rising costs, Version 6.10 enhancements focus on helping Paragon customers do more with less; enhance visibility of distribution performance; and provide significant improvements in the user experience and software performance. Amongst the developments in Version 6.10 of Paragon’s routing and scheduling software, there are three key features…

Ctrack by Inseego has introduced two wireless tracking devices to extend its range of battery-powered telematics solutions. The BX500 and BX600 units are ideal for use in all HGVs and vans, as well as non-powered assets including trailers, containers and even cargo. The ultra-compact size – just 137mm and 97mm in length respectively – and lightweight nature of both devices means they can be easily fitted and concealed, whatever the tracking requirement. Featuring adaptive tracking,…

Paragon has enhanced its fleXipod proof of delivery system with a map-based track my driver service. This functionality enables logistics operations to provide customers with access to live status updates on the progress of their delivery. Logistics operations will benefit from improved first-time delivery success, increased customer confidence and reduced inbound calls volumes. Logistics operators using Paragon’s proof of delivery software now have the option to upgrade the system to include a link to the…

Elddis Transport, the family owned logistics, storage and supply chain operator based in the North East of England, report all-round improvements in compliance and data visibility since using TruAnalysis by TruTac. TruAnalysis is part of TruTac’s TruControl software suite and makes tachograph management, driver debriefing and accurate reporting faster and easier, through automated email reports and configurable dashboards. The powerful tools have enabled Elddis to easily monitor and control compliance, whilst providing KPI reporting across…

Teleopti announced today that National Express, the largest operator of coach services in the UK, is using its workforce management (WFM) solution to create schedules for over 160 frontline employees, working complex shift patterns in its customer service centre. The National Express contact centre supports ticket sales and assistance to customers of its bus and coach services every day of the year. The customer service teams also manage online queries. The customer service centre handles…