Retail News

Retail has been hit by a perfect storm, says the home delivery expert ParcelHero. New figures from PwC reveal 5,853 shops closed last year, and embattled Debenhams has placed itself in receivership as it fights against the onslaught of e-commerce. But with ASOS’ profits tumbling nearly 90%, online retailers are also struggling. ParcelHero’s Head of Consumer Research, David Jinks MILT, says: ‘Wherever you look retailers are suffering, whether it’s on the High Street or online….

According to new research released from Gravity Supply Chain Solutions, 86 percent of U.K. retailers haven’t completed the digitisation processes (using a cloud based platform with real time visibility, and automation capabilities) required to give them full control of their supply chain. Without this type of control, retailers will struggle with speed to market, hampering their ability to efficiently allocate supply with demand with the knock-on impact of reducing sales opportunities. Based on interviews with…

Why operating without a contingency delivery plan is a fast-track to failure Becoming an ecommerce success is about so much more than the product you sell. E-retailers must be brand designers and data experts, sales specialists, masterminds of logistics and customer relationship management. The ecommerce landscape moves fast, requiring each and every set of skills to be constantly refreshed and renewed. What’s clear is that staying a step ahead of this changing picture is difficult…

As B&Q joins the ranks of retailers blacking out Black Friday, the online delivery specialist ParcelHero says traditional stores should avoid taking on Amazon in a race to the lowest price. The home delivery specialist ParcelHero says High Street stores should not try to compete with the likes of Amazon by joining in the Black Friday price-slashing frenzy in a race to the bottom. Instead they should concentrate on everyday value, customer experience and emphasising…

Pets at Home, the UK’s largest retailer of pet supplies, has signed a deal with Conveyor Networks to implement a £2.5m warehouse automation project at its eCom distribution centre in Northampton (‘SDC’).  Following trifold growth in eCom parcel volumes over the last 18 months, Pets At Home will use warehouse automation technology to drive efficiencies, achieve greater productivity and deliver real-time visibility across the operation, so it can continue to provide accurate deliveries to its…

With Australia’s new Goods and Service Tax imminent UK retailers should look for expert partner support to relieve the administrative burden and ensure compliance UK retailers wishing to explore the lucrative Australian market will soon be obliged to negotiate new import tax laws. From 1st July 2018, Australian goods and services tax (GST) will apply to consumer sales of low value goods imported by consumers into Australia. According to figures from the Office for National…