Delivery emissions driving retailer brand loyalty for younger shoppers

Delivery emissions driving retailer brand loyalty for younger shoppers

More than half of 18-34-year-olds would be more inclined to shop with a retailer if the delivery company prioritised reducing its carbon emissions New research from UK independent parcel carrier Yodel has found that retailers should be working with carbon conscious delivery partners if they want to increase their brand loyalty among young shoppers. More than half (53%) of 18-34s said they’d be more inclined to purchase if the delivery company focused on reducing its…

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UK exports tumble -18.3% as ParcelHero warns that non-EU countries won’t fill the hole created by Brexit

UK exports tumble -18.3% as ParcelHero warns that non-EU countries won’t fill the hole created by Brexit

The latest UK trade figures reveal that the value of British exports fell by over £65bn in February. ParcelHero says PM Boris Johnson’s claim that  his deal will leave Britain ‘prosperous and dynamic and contented’ looks increasingly far-fetched. The official UK trade figures for February make grim reading for Britain’s manufacturers and retailers, says the international delivery expert ParcelHero. Comparing the results to those of a year ago, exports of goods collapsed by £65.3bn and…

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Online Deliveries From EU Have Halved Since Brexit

Online Deliveries From EU Have Halved Since Brexit

New shipping requirements and VAT charges are deterring consumers from buying internationally Online deliveries to the UK from Europe have plummeted by more than half in the first quarter of 2021, new data has found. EU to UK shipments are down 50.7% compared to Q4 2020, with new shipping requirements and additional VAT charges have had a dramatic effect on the number of parcels being shipped to the UK. The findings, from e-commerce shipping platform…

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Sorted announces $15m fundraise as online deliveries continue to soar

Sorted announces $15m fundraise as online deliveries continue to soar

Sorted’s shipments grow 100% year on year, and the company has already seen a 243% growth through its SaaS platform in January 2021 versus January 2020 Sorted named by the FT as one of fastest growing companies in Europe Sorted, the global delivery experience pioneer, has raised $15m in growth capital after another consecutive record year helping retailers to deliver products to customers worldwide with the boom in online sales. $7m of this funding was…

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Customer loyalty heavily dependent on ‘last mile’ service

Customer loyalty heavily dependent on ‘last mile’ service

Internet retailers failing to meet delivery and returns expectations Consumers are choosing who they shop with depending on the ‘last mile’ service provided, new research has revealed. Long delivery times top the list of frustrations for consumers (50%), followed closely by paying for returns (42%) and limited stock availability (38%). In fact, over a third (35%) of respondents claimed they would rather buy elsewhere than wait a long time for a delivery, highlighting the importance…

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Opportunistic £14bn online sales tax plan as foolish as the window tax

Opportunistic £14bn online sales tax plan as foolish as the window tax

The Government unveiled its latest thinking on a new online sales tax this week. In addition to retail purchases, it could apply to online holidays, accommodation and software, warns ParcelHero. This week, the Government revealed more information about its proposed online sales tax (OST), including plans to widen its scope by including sales of computer software, holidays and accommodation. The home delivery expert ParcelHero says the new tax would unfairly hit people who are housebound…

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SATO Launches New Consumables Program

SATO Launches New Consumables Program

SATO Europe has announced the launch of a new customer-focused approach to its labels and ribbons ranges, in response to demands for greater operational efficiency and waste reduction across global supply chains. The European Consumables Program (ECP) has been developed to generate extra benefits for customers by placing a core focus on streamlining labelling processes, in order to reduce costs and related downtime in operations. Working closely with customers in key sectors, including healthcare, retail, manufacturing,…

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Safety first

Safety first

Darren Clapich, Business Development Manager at HGVC, reflects on the safety of our most important asset – our people – and how it continues to change. Safety is paramount in logistics. Processes which prevent fork lift truck operators seriously injuring pedestrian colleagues or which prevent dangerous HGV driving – among other things – are part of the business model, emphasised with good training. But accidents still take place. Figures based on RIDDOR (Reporting of Injuries,…

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Government needs to boost data flow to help British businesses post-Brexit

Government needs to boost data flow to help British businesses post-Brexit

Reports today have cited that 74% of British manufacturers are facing supply chain chaos due to continuous border disruption caused by Brexit. With increasing pressure to resolve difficulties at EU borders, the government needs a solution that can facilitate the country’s recovery from COVID-19, and ensure success in a post-Brexit world. For any successful supply chain, businesses need full transparency of what is occurring from sourcing, to shipping, to deliver in order to make real-time, accurate decisions….

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Brexit crisis escalates as the EU threatens legal action and ParcelHero reveals a £5.25bn e-commerce black hole

Brexit crisis escalates as the EU threatens legal action and ParcelHero reveals a £5.25bn e-commerce black hole

Britain’s unilateral decision to shelve the next phase of Northern Ireland border checks has left the EU threatening legal action, while a new ParcelHero report reveals UK e-commerce stores face a 35% drop in sales of products sourced outside the UK.  The international delivery specialist ParcelHero says the Government’s Brexit plans are in crisis. It warns Brexit is likely to cost UK traders £5.25bn in lost revenues and increased costs. ParcelHero is also cautioning that…

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