Market Trends

Industry Trends

Nearly 3 Million UK Motorists Feared To Be Driving Illegally

Posted on by Alison
Nearly 3 Million UK Motorists Feared To Be Driving Illegally

Findings from comprehensive eye tests conducted by a leading optician on over 1,000 UK residents have revealed that one in five – which equates to 7.6 million licence-holders – haven’t had any vision check since reading a number plate at 20m when passing their driving test. In a bid to scrutinize the 20m test as a worthwhile indicator of roadworthy sight, Vision Express carried out the number plate check, and then gave the same individuals…

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German Shoppers Spend On Average £50 Per Month On UK Sites

Posted on by Alison
German Shoppers Spend On Average £50 Per Month On UK Sites

One in five online shoppers in Germany have purchased from a UK site in the last three months, according to a study commissioned by Royal Mail. Of these shoppers, the average spend on UK websites is €54 (£48) per month*. With global reach and the number one facilitator of ecommerce in the UK, Royal Mail is well placed to observe trends across the industry. German shoppers largely buy from the UK because they are able…

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Valuing Home Delivery

Posted on by Alison
Valuing Home Delivery

Can you put a price on failure? That’s what the 2018 Valuing Home Delivery Review attempts to do: put a monetary cost on failing to meet customers’ expectations around parcel delivery. eCommerce and the logistics around delivering purchases is a central part of today’s consumer lifestyle, and that’s reflected in the sheer scale of the study, which was carried out by IMRG. 120 million orders and deliveries, goods worth £7 billion, more than 200 retailers…

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Brick-and-mortar: don’t write it off just yet!

Posted on by Alison
Brick-and-mortar: don’t write it off just yet!

An accumulation of hurdles has squeezed profit margins for retail businesses, from online competition to rising business rates, and now inflation driven by Brexit. As a result store closures of household brands used to be surprising news but have become commonplace in today’s retail climate. 2018 has seen Carphone Giant, Mothercare, House of Fraser and New Look closing stores, while figures published by the Office of National Statistics this October show that the number of…

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You can’t support the digital age economy by taxing digital services

Posted on by Alison
You can’t support the digital age economy by taxing digital services

Responding to Chancellor Hammond’s conference speech the e-commerce delivery expert ParcelHero agrees today’s technical transformation of the economy is more important than Brexit; but says a new Digital Services Tax that hits UK e-commerce sites will slam the brakes on retail growth. The parcel comparison company ParcelHero applauds Chancellor Hammond’s call in his Conservative Conference speech to embrace the technological transformation that is underway; but is dismayed if the Chancellor proposes to tax the power…

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UK Subscription Box Market To Be Worth £1 Billion By 2022

Posted on by Alison
UK Subscription Box Market To Be Worth £1 Billion By 2022

The UK subscription box market* is forecast to grow by 72 per cent by 2022, according to a report commissioned by Royal Mail. The market is forecast to be valued at £1 billion by 2022, compared to £583 million estimated spend in 2017. This will see the number of deliveries each year grow from 40.1 million to an estimated 65.3 million. Spurred on by the growth of mobile devices, subscription commerce has moved on from…

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The Future Of The Same-Day Delivery Market

Posted on by Alison
The Future Of The Same-Day Delivery Market

In today’s hyper-competitive market, consumer expectations have never been higher. The adoption of digital technology has led to the rise of ‘empowered’ customers, who are more demanding than ever before. Access to social media have provided them with a new voice that can be used to cause reputational damage to an enterprise. In tandem, the rise of online shopping has led to an experience typified by instant gratification. It goes without saying that this customer-centricity…

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GDPR and the DVLA changes

Posted on by Alison
GDPR and the DVLA changes

GDPR and the DVLA changes – a look at what fleets need to do to ensure full compliance The past week has been a landmark in the changes to how employee licence checks are carried out in the fleet industry. With GDPR fast approaching the DVLA have now announced that the driving licence consent form (formerly known as the D796) has to be changed to fall in line with the new data protection legislation. As…

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Artificial Intelligence and the Courier Industry

Posted on by Alison
Artificial Intelligence and the Courier Industry

Artificial intelligence… just the words sound other-worldly, as though they come from a future that we can only see a tiny glimpse of; the future of the Jetsons, or of Doctor Who. Perhaps even Back To The Future (we’ve got the hoverboards and the moving picture frames after all). Yet AI is already all around us. We don’t have to wait for the future; it’s here, right now. And more and more people are becoming…

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Are you one of the 5 kinds of shoppers playing Russian Roulette with Christmas deliveries?

Posted on by Alison
Are you one of the 5 kinds of shoppers playing Russian Roulette with Christmas deliveries?

As PC World and Curry’s join the ranks of retailers who take home delivery Christmas orders on Christmas Eve, the Christmas delivery expert ParcelHero reveals exactly who leaves gift buying until the very last minute! The retailers PC World and Curry’s have joined Argos and Amazon in taking guaranteed Christmas delivery orders on Christmas Eve. But the online parcel booking site ParcelHero has been asking exactly who are the shoppers who dare leave presents buying…

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