Home Delivery

It is that time of year again. The count-down has already started and retailers are gearing up for another year’s festivities and hopefully bumper sales. However, with this comes the knowledge that how shoppers buy and how goods are delivered continues to change and evolve.  E-commerce is the fastest growing retail market in Europe, according to a report by the Centre for Retail Research, with online sales in Western Europe forecasted to grow by more…

New research from Whistl, the leading delivery management company, has found that UK shoppers are not averse to paying for delivery for online purchases; if the fee isn’t too high. The survey of 1000 respondents found that two thirds said that overall they would not expect free delivery when placing orders online. However, when purchases go over £10 consumers begin to expect free delivery options. The survey found that people are willing to pay between…

Consumers are increasingly expecting more and more from retailers, particularly from the delivery stage of the ecommerce experience. Millennials especially are looking for the ‘right here, right now’ and continue to drive and shape the future of retail.  Our recent research – The Tipping Point: Parcel Delivery – clearly demonstrates this generations’ expectation for commerce without compromise and their inherent need to be able to order all kinds of goods and have these orders available…

Pass My Parcel, a rapidly-expanding parcel collection and delivery company, is now offering shoppers one of the fastest returns services with online orders.  Partnering with global returns provider ReBOUND, Pass My Parcel is now directly available for UK shoppers to choose via its online returns platform. By integrating with ReBOUND, customers can now experience greater choice and convenience when they return items and are able to fill in their order details online before dropping the…