Hermes revamps parcel delivery experience with IMImobile

Hermes revamps parcel delivery experience with IMImobile

Global cloud communications software and solutions provider IMImobile PLC, has been chosen by Hermes for the implementation of its new parcel notifications strategy as part of their ‘Digital Futures’ programme. Hermes will be using IMImobile’s enterprise cloud communications platform, IMIconnect, to power millions of delivery notifications each month on behalf of their retail customers. IMIconnect enables customer experience automation for millions of deliveries that are processed every year by Hermes. Customer journeys built in IMIconnect…

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Palletways UK Customers Set To Benefit From Improved Access To The Italian Market

Palletways UK Customers Set To Benefit From Improved Access To The Italian Market

The Palletways Group, Europe’s largest and fastest growing express palletised freight network, has expanded its hub network on the continent with the unveiling of a new regional hub in Verona, northern Italy. Verona is Palletways’ fourth hub in Italy and follows the successful opening of hubs in Bologna, Milan and Avellino over the past 11 years. The new regional hub in Verona will handle domestic cargo and has the potential to accelerate general cargo traffic…

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£20,000 Grant to Help UK Small Businesses

£20,000 Grant to Help UK Small Businesses

FedEx Express, a subsidiary of FedEx Corp. (NYSE: FDX) and the world’s largest express shipping company has announced a £20,000 grant to help small and medium enterprises (SMEs) grow. Through the Small Business Grant, FedEx aims to help small and medium businesses across the UK realise their dreams for taking their business global.   Delivering to more than 220 countries and territories, FedEx plays an important role in connecting small businesses with overseas prospects. The…

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New Investment In Cloud TMS Delivers On Time For Courier

New Investment In Cloud TMS Delivers On Time For Courier

A fast growing West Midlands-based courier has achieved significant time saving advantages after rolling out new cloud transport management technology. R&G Logistics, based in Wednesbury near Walsall, adopted the TMS Go! system from specialist software provider Mandata 12 months ago in a move to simplify its financial processes and cut administration. The firm, which employs 20 people and operates a range of 15 flat-bed, rigid and articulated vehicles, delivering to more than 200 customers across…

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Brick-and-mortar: don’t write it off just yet!

Brick-and-mortar: don’t write it off just yet!

An accumulation of hurdles has squeezed profit margins for retail businesses, from online competition to rising business rates, and now inflation driven by Brexit. As a result store closures of household brands used to be surprising news but have become commonplace in today’s retail climate. 2018 has seen Carphone Giant, Mothercare, House of Fraser and New Look closing stores, while figures published by the Office of National Statistics this October show that the number of…

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CMS signs high-value deal with Hearst UK

CMS signs high-value deal with Hearst UK

CMS Network – the leading mail, courier and logistics specialist, part of The Delivery Group, has signed a three year, high-value deal with the world leading publishing and events company Hearst UK, for the provision of full mailroom management services at Hearst’s new flagship home in the heart of Leicester Square, Central London. The all-encompassing contract includes the supply of full inbound and outbound mail, UK, International and same day couriers, warehousing and dedicated transport…

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Courier’s Death Highlights Need For Gig Economy Legislation

Courier’s Death Highlights Need For Gig Economy Legislation

The tragic case of the death of a courier has again highlighted the need for clearer and updated legislation covering the rights of gig economy workers. Don Lane, who had diabetes, had a heart attack after completing a round for delivery firm DPD and died in hospital in January.  His wife, Ruth, says that Mr Lane had already collapsed twice at work and was ill and vomiting blood on his final day but still went…

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FedEx to Sponsor UEFA Europa League For Another Three Seasons

FedEx to Sponsor UEFA Europa League For Another Three Seasons

FedEx Express, a subsidiary of FedEx Corp. (NYSE: FDX) and the world’s largest express transportation company, today announced its continued sponsorship of the UEFA Europa League for the 2018 – 2021 seasons. Having been the Main Sponsor of the UEFA Europa League for the past three seasons, FedEx Express will continue as an Official Sponsor of Europe’s largest football tournament. “Football demonstrates, time and time again, an impressive capability to unite people from diverse backgrounds…

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Police Crackdown On Drivers With Defective Eyesight

Police Crackdown On Drivers With Defective Eyesight

A police crackdown on motorists with defective vision has highlighted the risks that couriers run if they take to the road despite having sub-standard eyesight. Police in Thames Valley, Hampshire and West Midlands are to run roadside tests on every driver they stop to check that they can read a number plate 20m (65ft) in the distance. They plan to ask the Driver & Vehicle Licensing Agency (DVLA) to revoke the driver’s licence if they…

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The Future Of The Same-Day Delivery Market

The Future Of The Same-Day Delivery Market

In today’s hyper-competitive market, consumer expectations have never been higher. The adoption of digital technology has led to the rise of ‘empowered’ customers, who are more demanding than ever before. Access to social media have provided them with a new voice that can be used to cause reputational damage to an enterprise. In tandem, the rise of online shopping has led to an experience typified by instant gratification. It goes without saying that this customer-centricity…

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