Waste systems are ‘Go’ with paperless solution from Mandata

Waste systems are ‘Go’ with paperless solution from Mandata

Mandata, the transport management systems provider, has introduced a new waste handling solution which is set to cut submission times for quarterly returns for waste carriers who have a registered, onsite, waste transfer station by eliminating the need for manual documentation. Called Waste Go and integrated with Mandata’s TMS GO management system, the innovative solution comes in the form of a mobile app for drivers which allows them to capture customer signatures when collecting waste…

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Smart Delivery Network, Gophr, Launches In 5 New UK Cities Ahead Of National Expansion

Smart Delivery Network, Gophr, Launches In 5 New UK Cities Ahead Of National Expansion

London’s disruptive logistics startup, Gophr, today announces the launch of its delivery services in Manchester, Birmingham, Liverpool, Oxford and Bristol. In addition to these cities, Gophr is launching in Leeds, Brighton, Nottingham, and Sheffield by the end of March and asks drivers and fleet owners in these areas to get in touch. “The goal is to provide industry-leading delivery experiences for customers, and optimal working solutions for couriers, all whilst building the most advanced same-day…

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Verizon Connect launches Reveal Field – integrated field service management solution

Verizon Connect launches Reveal Field – integrated field service management solution

Verizon Connect delivers accessible workforce management solutions with the introduction of Reveal Field. Reveal Field makes it easy for dispatchers to efficiently schedule and communicate job information to technicians and customers throughout the day, in near-real time. Reveal Field works with the Verizon Connect Reveal platform to combine vehicle location data and technician status to help operations managers make faster, more informed decisions and provide better service, all from a single application without having to…

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ArrowXL Launches New Service Enhancement Initiative

ArrowXL Launches New Service Enhancement Initiative

Leading two-person home delivery company ArrowXL has launched a dedicated driver hotline designed to further improve its first-time delivery success. It follows a regional trial which saw over 700 potential failed deliveries arrive safely and a 2.4% CSAT customer satisfaction score) improvement (82.9% to 85.3%) during a 3-month period. The ‘My Customer Line’ will give ArrowXL’s drivers additional support in real time when they are faced with the leading causes of non-delivery such as ‘no…

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Unique Technology ‘Makes Parcels Personal’ As Hermes Play Goes Live

Unique Technology ‘Makes Parcels Personal’ As Hermes Play Goes Live

Hermes Play, an industry-leading product which allows senders to record and attach personal videos to their parcels via an app, has now gone live.  The augmented reality technology aims to bring people together and has been launched in the run-up to Valentine’s Day so that customers could send personalised videos to loved ones. Over 100 video messages have been sent within the first few days, including messages from small businesses, Happy Birthday and Valentine’s declarations….

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Pall-Ex Delivers Awards Success To Outstanding Members

Pall-Ex Delivers Awards Success To Outstanding Members

Pall-Ex has celebrated the achievements of its network members at its own prestigious awards ceremony as it gears up for a successful 2020. The logistics giant presented accolades to the SMEs and key players who have made an outstanding contribution to its pallet network over the last 12 months. The trophies were handed out at a glittering awards ceremony hosted by Vernon Kay at the East Midlands Conference Centre. Pall-Ex became the only pallet network…

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Hermes And Volkswagen Partnership Announced In UK First

Hermes And Volkswagen Partnership Announced In UK First

Hermes UK, the leading consumer delivery company, has been chosen by Volkswagen as its first partner to trial a UK-first in-car delivery service. The Hermes in-car delivery service is being trialled in Milton Keynes and is designed to boost first time delivery rates and provide further convenience for consumers. Once trials have been conducted and feedback collated, it is envisaged that the service will be rolled out gradually across the UK. The service would allow…

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Hermes To Build Largest Distribution Hub In Europe

Hermes To Build Largest Distribution Hub In Europe

Hermes, the consumer delivery specialist, is to build a state-of-the-art automated parcel distribution hub located in Barnsley, near Sheffield. Due for completion in 2022, the £60 million development will be the largest of its kind in Europe and will create around 1,300 new jobs in the area. Up to 800 people will work on site during shifts.   The 363,000sq ft facility, named Colossus, will initially process 1.3 million parcels daily; boosting the company’s overall capacity…

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Hermes Invests Seven-Figure Sum In ParcelShop Branding

Hermes Invests Seven-Figure Sum In ParcelShop Branding

Consumer delivery specialist Hermes has announced a seven-figure brand refresh project at over 200 of its ParcelShops throughout the UK to increase its high street presence and attract more customers wanting a convenient way to post parcels and return unwanted items. These include 200 ambassador and branded stores which include a full front fascia, full window decals and projecting wall sign, reminding customers of the company’s many parcel options at their local shop. Kath Gill,…

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Digital innovations on the road ahead in 2020

Digital innovations on the road ahead in 2020

New technologies are accelerating the pace of change for businesses across Europe, with many businesses unsure how developments in AI and Machine Learning, data analytics and other innovations will impact their operations in 2020. Against this landscape, we’ve looked at the technologies and innovations that are likely to be the most transformative in the coming year. Here we look the top trends in technology that will drive the mobile workforce on the road ahead and…

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