Hermes Prioritises Innovation By Launching Specialist Lab

Hermes, the consumer delivery specialist, has launched a dedicated Innovation Lab in the centre of Leeds to develop world-class delivery solutions. The company will create a range of forward-thinking services and build prototypes of products that will change the delivery landscape. Initial projects being worked upon include self-tracking parcels, intelligent delivery using location-based services and new tracking experiences using bos and digital personal assistants. A key objective of the Innovation Lab will be to explore…

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Hermes Opens New Training School In Birmingham

Hermes Opens New Training School In Birmingham

Parcel delivery firm Hermes has further strengthened its presence in the Birmingham area by opening a new training school for its Field Managers, who are responsible for recruiting, training and managing the company’s network of self-employed couriers. Hermes will provide specialist training programmes at the dedicated school, which is based at its site in Erdington. Hermes delivers parcels on behalf of 80% of the UK’s top retailers and etailers, including Next, ASOS, Debenhams and Arcadia…

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Hermes Triumphs At National Courier Awards

Hermes Triumphs At National Courier Awards

Hermes, the consumer delivery specialist, is celebrating after securing a prestigious industry award in London. The company won the Courier Team Award at the 2016 National Courier Awards, held at the Institute of Directors in Pall Mall. Hermes triumphed after the judging panel was impressed by the company’s ability to setup a specialist team tasked with preparing the business for last year’s busy Black Friday and Christmas period. The team was specifically formed of senior…

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Georg Rau to succeed Dieter Urbanke as Hermes Fulfilment chief executive officer

Georg Rau to succeed Dieter Urbanke as Hermes Fulfilment chief executive officer

Dr Georg Rau (45) is to take over as Hermes Fulfilment executive board chairman as of 1 January 2017. Rau will be taking the place of Dieter Urbanke (63) who has held the top job at the Hamburg-based distance selling service provider since 2006. Urbanke is to step down at the end of 2016 to enter retirement as planned. Urbanke has worked for the Otto Group for over 40 years. During this time he has…

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MyHermes Boosts SMEs By Revising Cover Model And Excluded Items List

MyHermes Boosts SMEs By Revising Cover Model And Excluded Items List

myHermes has revamped its cover scheme to give sole traders, SME retailers and consumers greater control over how they protect their items during the delivery process. The consumer delivery specialist has also revised its list of excluded items, allowing customers to send more products than ever through the myHermes network. The raft of changes, which includes last month’s adjustment of the parcel weight bands in a bid to make it easier for both small businesses…

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Hermes Christmas Guarantee Returns For Fourth Year

Hermes Christmas Guarantee  Returns For Fourth Year

The Hermes Christmas Promise helps retailers to avoid disappointing customers by guaranteeing that all online purchases will be delivered before Christmas Day. It assures that every parcel entering the Hermes network by 23.59 on Wednesday 21st December, and bearing a UK mainland address, will have a least one delivery attempt made otherwise Hermes will refund the delivery charge. Hermes is well-prepared thanks to its award-winning planning team and client managers who have been in constant…

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myHermes Goes Head-To-Head With Competitors By Changing Weight Bands For Parcels

myHermes Goes Head-To-Head With Competitors  By Changing Weight Bands For Parcels

myHermes, the consumer delivery specialist, has gone head-to-head with its competitors, such as Royal Mail, by altering its parcel weight bands for smaller and medium sized parcels. The move is designed to showcase the cost effective services offered by myHermes to SMEs, Internet power sellers and consumers looking to send parcels. myHermes has revised the parcel weight bands to make it easier for both small businesses and consumers to compare prices against its competitors. This…

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All Aboard! Hermes Deliveries Kept On Track By Dedictated Courier

All Aboard! Hermes Deliveries Kept On Track By Dedictated Courier

A courier from South Lanarkshire has gone the extra mile to ensure vital deliveries were kept on track after a village was cut adrift due to road closures. It was full steam ahead for Michael Houston as he jumped on-board the Leadhills and Wanlockhead Railway (L&WR) to deliver parcels for Hermes. When the local council decided to resurface the B797 between Leadhills and Wanlockhead, meaning that the road would be shut for two weeks in…

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Hermes Secures Long-Term Contract Extension With Kingstown Associates

Hermes Secures Long-Term Contract Extension With Kingstown Associates

Hermes, the consumer delivery specialist, has been awarded a four-year contract extension to continue providing online delivery services to Kingstown Associates, one of the UK’s leading mail order companies. The new agreement builds on the success of a long-standing partnership that began over 10 years ago. Under the terms of the deal, Hermes will provide both a Standard Delivery Service and a Next Day Delivery Service to consumers ordering from Kingstown Associates’ brands, which include…

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Hermes Supporting Initiative To Help Displaced Families In The Middle East

Hermes Supporting Initiative To Help Displaced Families In The Middle East

Hermes, the consumer delivery specialist, has played a key role in transporting more than 5,000 boxes of clothes and medical supplies across the UK for shipment to displaced families and refugees in Syria and Iraq. The company is supporting Samara’s Aid Appeal in its role as the charity’s official logistics partner for 2016. Since being launched two years ago, Samara’s Aid Appeal has sent a total of 46 articulated lorries and containers carrying clothes, shoes,…

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