How much are UK Online shoppers prepared to pay for delivery?

How much are UK Online shoppers prepared to pay for delivery?

New research from Whistl, the leading delivery management company, has found that UK shoppers are not averse to paying for delivery for online purchases; if the fee isn’t too high. The survey of 1000 respondents found that two thirds said that overall they would not expect free delivery when placing orders online. However, when purchases go over £10 consumers begin to expect free delivery options. The survey found that people are willing to pay between…

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The Hermes Guaranteed Christmas Delivery

The Hermes Guaranteed Christmas Delivery

Hermes, the consumer delivery specialist, will provide retailers and their customers with added peace of mind in the lead-up to Christmas by once again offering a unique money back delivery guarantee. For a fifth consecutive year, The Hermes Guaranteed Christmas Delivery Promise will help retailers to avoid disappointing online shoppers by assuring that all purchases will be delivered before Christmas Day. The initiative applies to each individual parcel entering the Hermes network, with a UK…

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Charlie Shiels To Head Up ArrowXL

Charlie Shiels To Head Up ArrowXL

Charlie Shiels is to take the role of CEO at ArrowXL, on an interim basis, following the decision by Ian Howell to leave the business.  Shiels joined ArrowXL as COO in February 2017 from DPD where he spent over 20 years, including 15 years on the Executive Board.  He is widely recognised as a key driver in DPD’s success and is highly respected across the industry. ArrowXL’s Executive Team will report directly into Shiels as…

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Royal Mail strike could ‘cancel Christmas’ warns ParcelHero

Royal Mail strike could ‘cancel Christmas’ warns ParcelHero

Royal Mail’s workers have voted to take strike action over a change to their pensions. With Christmas fast approaching many people who only mail parcels at Christmas could have their parcels delayed by the strike. ParcelHero says its vital people are made aware of courier alternatives; but warns concerted strike action will lead to delays and cancellations across the delivery network. As the Communication Workers Union (CWU) Royal Mail workers voted by 89.1% to take strike…

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The Future Of Business Transport

The Future Of Business Transport

Whilst we may not be travelling to work in Jetsons-style flying cars anytime soon, vehicle technology is developing at an increasingly rapid rate and, as a result, business transport is set to change dramatically over the coming years. Indeed, this transformation has already started and we believe firms of all sizes, including small and medium sized enterprises (SMEs), must keep a close eye on future developments to ensure they don’t get left behind. Autonomous vehicles…

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Uber’s Licence Has Been Revoked In London

Uber’s Licence Has Been Revoked In London

Uber’s operating licence in the capital has been revoked, Transport for London (TfL) has announced. It comes after months of debate over passenger safety and vetting of drivers. Withdrawing the licence, TfL described Uber as not being “fit and proper” to offer its services to Londoners. Mayor Sadiq Khan said the decision had been made to protect customer safety, adding that all companies must “play by the rules”. The firm criticised the move, saying that…

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myHermes Launches ETA Solution

myHermes Launches ETA Solution

myHermes, the consumer delivery specialist, has launched a new Estimated Time of Arrival (ETA) that will enable sole traders, SME retailers and online marketplace sellers to provide their own customers with improved visibility over delivery. By increasing consumer confidence and convenience, the new solution will help smaller independent retailers to secure repeat sales and grow their businesses. The free service – which is also available to Hermes Business Account holders – will see myHermes provide…

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The Potential For AI

The Potential For AI

Artificial intelligence (AI) is expected to grow massively in 2017. Analyst firm Forrester predicts investment in AI to treble in 2017 alone. The impact could well be profound, potentially transforming industries and providing huge streamlining and commercially beneficial upsides. The potential benefits will no doubt be of interest to those in the retail and logistics sectors. But is AI still a nascent technology? Could AI transform the retail and logistics industries? We’ll examine these questions…

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TNT Express Cyber-Attack Significantly Dented Fedex Results

TNT Express Cyber-Attack Significantly Dented Fedex Results

The cyber-attack on TNT Express earlier this year has slashed new owner FedEx’s profits by $300 million. But TNT is now back on track, says expert parcel broker Fastlane International. The full impact of the NotPetya cyber-attack on the international delivery company TNT Express earlier this year has hit home, with the announcement that net income is down 16% at TNT’s new owners FedEx: from $715 million a year ago to $596 million, for its…

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New Deal Puts Pass My Parcel On Track For Further Growth

New Deal Puts Pass My Parcel On Track For Further Growth

Rapidly-growing parcel delivery and collection company, Pass My Parcel has secured an exclusive deal with an emerging online fashion retailer. ALL GOOD THINGS, a trend-led womenswear brand that launches in October, enlisted the parcel specialist to deliver click-and-collect and label-less return services to its customers via a network of more than 3,500 newsagents and convenience stores. Pass My Parcel, which is owned by news and magazine wholesalers Smiths News, now works with 17 retailers, including…

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