Author: Alison

What happens to EU shipments after 31 January? ‘Keep calm and carry on,’ says ParcelHero

Posted on by Alison
What happens to EU shipments after 31 January? ‘Keep calm and carry on,’ says ParcelHero

The international delivery expert ParcelHero says the Government’s £100 million Brexit information campaign was largely about a no-deal Brexit; and shippers have been left in the dark about what happens during and after the new transition period. 11pm, Friday 31 January, will go down in history as the moment the UK officially left the EU. But the international courier services expert ParcelHero says the Government’s Brexit web site, which it spent £100m on promoting last year,…

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As importers brace for coronavirus impact, should shoppers question the safety of Chinese parcels?

Posted on by Alison
As importers brace for coronavirus impact, should shoppers question the safety of Chinese parcels?

ParcelHero says international shoppers are increasingly concerned about Wuhan packages; as new parcel restrictions and factory closures are set to impact on many imported item orders. The spread of the coronavirus is likely to impact significantly on UK importers and consumers, warns the international courier services expert ParcelHero. It says restrictions on shipments and compulsory factory closures in China’s Hubei province, which is at the centre of the coronavirus outbreak, will mean significant delays on…

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Hermes Invests Seven-Figure Sum In ParcelShop Branding

Posted on by Alison
Hermes Invests Seven-Figure Sum In ParcelShop Branding

Consumer delivery specialist Hermes has announced a seven-figure brand refresh project at over 200 of its ParcelShops throughout the UK to increase its high street presence and attract more customers wanting a convenient way to post parcels and return unwanted items. These include 200 ambassador and branded stores which include a full front fascia, full window decals and projecting wall sign, reminding customers of the company’s many parcel options at their local shop. Kath Gill,…

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SME Online Retailers Express Confidence For 2020 And Beyond, Says Royal Mail

Posted on by Alison
SME Online Retailers Express Confidence For 2020 And Beyond, Says Royal Mail

Seven in ten (70 per cent) UK SME online retailers are confident that their sales will increase in 2020, according to a study commissioned by Royal Mail. Among the main reasons for this is that they plan to increase advertising/marketing spend (48 per cent) and make changes to improve the customer experience (36 per cent). 79 per cent of these retailers rate the prospects for business as good or very good over the next five…

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Digital innovations on the road ahead in 2020

Posted on by Alison
Digital innovations on the road ahead in 2020

New technologies are accelerating the pace of change for businesses across Europe, with many businesses unsure how developments in AI and Machine Learning, data analytics and other innovations will impact their operations in 2020. Against this landscape, we’ve looked at the technologies and innovations that are likely to be the most transformative in the coming year. Here we look the top trends in technology that will drive the mobile workforce on the road ahead and…

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DPD tops Money Saving Expert’s customer satisfaction poll for 7th year running

Posted on by Alison
DPD tops Money Saving Expert’s customer satisfaction poll for 7th year running

The UK’s favourite parcel delivery company DPD has been voted the best in the business for the seventh year running, in Money Saving Expert’s customer satisfaction survey.  Almost 9,500 people took part in the poll on Martin Lewis’ site to find the best (and worst) parcel delivery firms.  Conducted just after the Christmas and January Sales peak, the poll asked people to rate the performance of all the major UK delivery firms, based on their…

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Stolen vehicles and equipment cost businesses more than £16,000 each year

Posted on by Alison
Stolen vehicles and equipment cost businesses more than £16,000 each year

Research released today by Verizon Connect reveals that stolen vehicles and equipment costs fleet-based business an average of £16,253 each year. The average business has at least one vehicle stolen each year. The average loss increases to nearly £50,000 for those businesses that have between 101-250 vehicles, as the number of vehicles stolen rises to three for businesses of this size. It’s an issue that’s reflected across the country as a whole, with recent ONS…

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Hermes Preparation Delivers Biggest Ever Peak 2019

Posted on by Alison
Hermes Preparation Delivers Biggest Ever Peak 2019

Hermes UK, the consumer delivery specialist, has experienced its biggest peak season to date, which included the busiest day in the company’s history. The organisation successfully handled in excess of 49.1 million parcels during December 2019 alone – significantly up from 39.5 million in December 2018. The milestone day fell on 5th December when the company processed 2.1 million parcels, beating 2018’s total of 1.9 million items handled in a single day. The first week…

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ArrowXL Appoints Peter Louden As COO

Posted on by Alison
ArrowXL Appoints Peter Louden As COO

ArrowXL, the UK’s leading two-person home delivery expert, has appointed a highly experienced professional to its main Board to support the next stage of the company’s operational transformation and growth. Peter Louden is joining the business as COO with overall responsibility for the ArrowXL day-to-day operational performance and a remit to further develop the company’s successful business proposition. Peter has extensive board-level operational experience in the sector which spans two-person delivery, home delivery, transport and…

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Pall-Ex is top of the tree for Christmas delivery

Posted on by Alison
Pall-Ex is top of the tree for Christmas delivery

Pall-Ex is helping a local Christmas tree wholesaler reduce the miles from forest to front door by transporting products nationwide via its pallet network. The logistics giant has been enlisted by Hinckley-based Cadeby Tree Trust to deliver 180,000 trees, which must travel from farm to customer within five days. In addition to the need for speed, the Christmas cargo must also be kept cool to maintain freshness and minimise needle loss, ensuring a high quality…

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