New CEO and CCO for Palletways

New CEO and CCO for Palletways

Palletways Group Limited, which operates Europe’s largest pallet network, has announced the retirement of its current Chief Executive Officer, James Wilson, on 1 July 2019. Wilson’s place will be taken by Palletways Chief Operating Officer, Luis Zubialde, who has worked at the company since 2006. Wilson will continue as a consultant to the company, and to its owner Imperial Logistics International. Says Imperial Logistics International CEO Hakan Bicil: “We would like to thank James Wilson…

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Are Hard-Pressed Department Stores Finally Getting The Hang Of Online?

Are Hard-Pressed Department Stores Finally Getting The Hang Of Online?

Today’s Office of National Statistics (ONS) retail sales figures reveal a mixed picture for April, says the home delivery expert ParcelHero. Overall sales were up 5.2% YOY, but down 0.3% against March. Online sales continued their remorseless climb, up 10.1% YOY. Says ParcelHero’s Head of Consumer Research, David Jinks MILT: ’While the value of Britain’s beleaguered department stores’ sales have fallen by 0.7% in the last three months, there is a chink of light for…

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ArrowXl Strengthens Team With Lynne Dixon Appointment

ArrowXl Strengthens Team With Lynne Dixon Appointment

ArrowXL, the UK’s leading two-person home delivery expert, has made a senior appointment to help support the next stage of its growth and development. Lynne Dixon joins the team as Strategic Account Director, based at the company’s headquarters in Wigan. Within her new role, Lynne will have overall responsibility for the management of the Shop Direct account. ArrowXL carries out in excess of one million deliveries per annum on behalf of Shop Direct’s brands, Very…

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eBay’s cryptic crypto comments. Is it it finally adopting cryptocurrencies?

eBay’s cryptic crypto comments. Is it it finally adopting cryptocurrencies?

‘Virtual currency. It’s happening on eBay’ That’s the slogan appearing on advertising at the cryptocurrency conference Consensus, being held in New York. Since 2017 many cryptocurrency investors and enthusiasts have been predicting that either Amazon or eBay will adopt Bitcoin or other cryptocurrencies. Now the international e-commerce delivery experts ParcelHero say it’s time eBay finally put its cryptocurrency where its mouth is. Says ParcelHero’s head of Consumer Research, David Jinks MILT, ‘The final adoption of…

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Hermes Launches “Road To Logistics” Scheme

Hermes Launches “Road To Logistics” Scheme

Leading consumer delivery company Hermes UK has launched a new initiative to help address the UK driver shortage and enable unemployed workers to gain valuable skills and the possibility of full-time employment.  It is designed to ensure the company has its own ‘talent pipeline’ and is prepared for any future legislation and possible Brexit impact. The new “Road to Logistics” programme is funded through the company’s Apprenticeship Levy and will see Hermes recruit a number…

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ArrowXL Announces £3 Million Digital Transformation

ArrowXL Announces £3 Million Digital Transformation

ArrowXL, the UK’s leading 2-person delivery firm, has started implementing the first phase of a £3 million digital transformation programme which will see its IT systems upgraded or replaced in a move designed to support growth and further improve the customer experience. Other benefits will include the ability to support the increasing demand for next day delivery and shorter time windows. The ambitious programme includes the implementation of Paragon’s advanced transport optimisation solution that will…

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Failed Deliveries Cost Industry £1.6bn Each Year

Failed Deliveries Cost Industry £1.6bn Each Year

Research by online retail association IMRG and NetDespatch the leading parcel data management platform quantified the cost of failed online retail deliveries for industry, looking at the financial impact for the three main groups involved – shoppers, retailers and carriers. While there may be any number of reasons as to why a customer’s home delivery expectations may not be met, this research focussed on the four most common delivery failure scenarios:   Failed first delivery –…

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Retail Apocalypse Now!

Retail Apocalypse Now!

Retail has been hit by a perfect storm, says the home delivery expert ParcelHero. New figures from PwC reveal 5,853 shops closed last year, and embattled Debenhams has placed itself in receivership as it fights against the onslaught of e-commerce. But with ASOS’ profits tumbling nearly 90%, online retailers are also struggling. ParcelHero’s Head of Consumer Research, David Jinks MILT, says: ‘Wherever you look retailers are suffering, whether it’s on the High Street or online….

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SMEs to Benefit From New Hermes ‘Postable’ Service

SMEs to Benefit From New Hermes ‘Postable’ Service

SMEs who send small items that will fit through a standard letterbox will be able to take advantage of a brand-new service from Hermes, the leading consumer delivery company. ‘Postable’ is one of the lowest priced services on the market and has the added benefit of ensuring an almost guaranteed first time delivery rate as the recipient does not need to be home.  Part of Hermes’ ongoing commitment to providing innovative products that benefit both…

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Elddis Transport use TruAnalysis for Clearer Compliance Control

Elddis Transport use TruAnalysis for Clearer Compliance Control

Elddis Transport, the family owned logistics, storage and supply chain operator based in the North East of England, report all-round improvements in compliance and data visibility since using TruAnalysis by TruTac. TruAnalysis is part of TruTac’s TruControl software suite and makes tachograph management, driver debriefing and accurate reporting faster and easier, through automated email reports and configurable dashboards. The powerful tools have enabled Elddis to easily monitor and control compliance, whilst providing KPI reporting across…

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