Hermes revamps parcel delivery experience with IMImobile

Hermes revamps parcel delivery experience with IMImobile

Global cloud communications software and solutions provider IMImobile PLC, has been chosen by Hermes for the implementation of its new parcel notifications strategy as part of their ‘Digital Futures’ programme. Hermes will be using IMImobile’s enterprise cloud communications platform, IMIconnect, to power millions of delivery notifications each month on behalf of their retail customers. IMIconnect enables customer experience automation for millions of deliveries that are processed every year by Hermes. Customer journeys built in IMIconnect…

Read More

Palletways UK Customers Set To Benefit From Improved Access To The Italian Market

Palletways UK Customers Set To Benefit From Improved Access To The Italian Market

The Palletways Group, Europe’s largest and fastest growing express palletised freight network, has expanded its hub network on the continent with the unveiling of a new regional hub in Verona, northern Italy. Verona is Palletways’ fourth hub in Italy and follows the successful opening of hubs in Bologna, Milan and Avellino over the past 11 years. The new regional hub in Verona will handle domestic cargo and has the potential to accelerate general cargo traffic…

Read More

The importance of ‘what if?’

The importance of ‘what if?’

Why operating without a contingency delivery plan is a fast-track to failure Becoming an ecommerce success is about so much more than the product you sell. E-retailers must be brand designers and data experts, sales specialists, masterminds of logistics and customer relationship management. The ecommerce landscape moves fast, requiring each and every set of skills to be constantly refreshed and renewed. What’s clear is that staying a step ahead of this changing picture is difficult…

Read More

Beware Red Friday: Chasing Black Friday Shoppers Will Push High Street Retailers into the Red

Beware Red Friday: Chasing Black Friday Shoppers Will Push High Street Retailers into the Red

As B&Q joins the ranks of retailers blacking out Black Friday, the online delivery specialist ParcelHero says traditional stores should avoid taking on Amazon in a race to the lowest price. The home delivery specialist ParcelHero says High Street stores should not try to compete with the likes of Amazon by joining in the Black Friday price-slashing frenzy in a race to the bottom. Instead they should concentrate on everyday value, customer experience and emphasising…

Read More

Valuing Home Delivery

Valuing Home Delivery

Can you put a price on failure? That’s what the 2018 Valuing Home Delivery Review attempts to do: put a monetary cost on failing to meet customers’ expectations around parcel delivery. eCommerce and the logistics around delivering purchases is a central part of today’s consumer lifestyle, and that’s reflected in the sheer scale of the study, which was carried out by IMRG. 120 million orders and deliveries, goods worth £7 billion, more than 200 retailers…

Read More

£20,000 Grant to Help UK Small Businesses

£20,000 Grant to Help UK Small Businesses

FedEx Express, a subsidiary of FedEx Corp. (NYSE: FDX) and the world’s largest express shipping company has announced a £20,000 grant to help small and medium enterprises (SMEs) grow. Through the Small Business Grant, FedEx aims to help small and medium businesses across the UK realise their dreams for taking their business global.   Delivering to more than 220 countries and territories, FedEx plays an important role in connecting small businesses with overseas prospects. The…

Read More

New Investment In Cloud TMS Delivers On Time For Courier

New Investment In Cloud TMS Delivers On Time For Courier

A fast growing West Midlands-based courier has achieved significant time saving advantages after rolling out new cloud transport management technology. R&G Logistics, based in Wednesbury near Walsall, adopted the TMS Go! system from specialist software provider Mandata 12 months ago in a move to simplify its financial processes and cut administration. The firm, which employs 20 people and operates a range of 15 flat-bed, rigid and articulated vehicles, delivering to more than 200 customers across…

Read More

Brick-and-mortar: don’t write it off just yet!

Brick-and-mortar: don’t write it off just yet!

An accumulation of hurdles has squeezed profit margins for retail businesses, from online competition to rising business rates, and now inflation driven by Brexit. As a result store closures of household brands used to be surprising news but have become commonplace in today’s retail climate. 2018 has seen Carphone Giant, Mothercare, House of Fraser and New Look closing stores, while figures published by the Office of National Statistics this October show that the number of…

Read More

CMS signs high-value deal with Hearst UK

CMS signs high-value deal with Hearst UK

CMS Network – the leading mail, courier and logistics specialist, part of The Delivery Group, has signed a three year, high-value deal with the world leading publishing and events company Hearst UK, for the provision of full mailroom management services at Hearst’s new flagship home in the heart of Leicester Square, Central London. The all-encompassing contract includes the supply of full inbound and outbound mail, UK, International and same day couriers, warehousing and dedicated transport…

Read More

You can’t support the digital age economy by taxing digital services

You can’t support the digital age economy by taxing digital services

Responding to Chancellor Hammond’s conference speech the e-commerce delivery expert ParcelHero agrees today’s technical transformation of the economy is more important than Brexit; but says a new Digital Services Tax that hits UK e-commerce sites will slam the brakes on retail growth. The parcel comparison company ParcelHero applauds Chancellor Hammond’s call in his Conservative Conference speech to embrace the technological transformation that is underway; but is dismayed if the Chancellor proposes to tax the power…

Read More
1 2 3 38